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Quality and Guarantees

The Independent Network logo - a stamp of quality. If you’re looking for high quality, trouble-free, replacement uPVC windows, doors or conservatories, then choose a local company that proudly displays the Independent Network logo; a stamp of quality that guarantees a real commitment to customer satisfaction.

All our members are obliged to use high spec profile from The VEKA UK Group, manufactured by experienced Independent Network fabricators. This means you can be confident in the quality of your uPVC products from raw materials right through to their expert installation in your home.

Insurance Backed Guarantees

Insurance Backed Guarantees

We have all heard of dodgy double-glazing firms ducking out of their guarantee obligations by folding the company and starting up again.

The modern remedy is the ‘insurance-backed guarantee’.

Insurance-Backed Guarantees (IBG’s) work because the insurance company, not the window installer, takes responsibility for the guarantee in return for a one-off payment and so will honour it in the event the installer ceases to trade.

The Network VEKA guarantee reflects the installer’s warranty and can be transferred if the installers warranty is transferable, Please check your contract.

Independent Network researched many IBGs before establishing their own, in order to make it the best possible guarantee available in today’s market.

The problem with most other schemes, is that when something goes wrong – the homeowner finds that it is so difficult to make a successful claim – the guarantee is practically useless.

Network VEKA’s ten year insurance backed guarantee ensures this is not the case, and protects customers in the unlikely event that the installation company ceases to trade.

Tested to extremes

Tested to extremes

Before any new VEKA product comes onto the market, it must undergo a series of punishing tests – including exposure to extreme temperatures that are as hot as the Nevada Desert and as cold as the Swiss Alps! There’s no better way to ensure your new doors, windows or conservatories can withstand whatever the UK weather can throw at them.

So confident is Independent Network in its member installers that they are all able to offer our impressive 10 Year Insurance-Backed Guarantee, which safeguards your investment even in the unlikely case that your chosen company ceases to trade, right from the point that you pay your deposit.

A series of guarantees

A series of guarantees

Companies with Independent Network membership offer a series of guarantees, all designed to give you complete-peace-of-mind.

There’s our famous Independent Network 10 Year Insurance-Backed Guarantee, which protects your investment, even in the unlikely case that your installer company stops trading. This is one of the most unique guarantees within the industry, and it sets out exactly what’s covered and what isn’t. No small print, no hidden catches – so you know exactly where you stand.

Included in our unique Insurance-Backed Guarantee, is deposit and staged-payment protection, so you never need worry about losing money you’ve put down on a job and it not getting completed.

Plus, there’s our cast iron commitment and guarantee to offering products of the highest quality, fitted to the highest standards

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