Way back in 1996, when the double-glazing industry was in its infancy, a group of proud, hard-working installers, all using industry-leading VEKA products, came together to form Independent Network. An organisation that would let them prove their commitment to quality, craftsmanship and service that is second-to-none.
Quality runs through every single point of Independent Network’s process. From the VEKA factory in Burnley where our industry-leading uPVC frames are made. To our Independent Network Fabricators where your frames are turned into quality windows and doors. Right up to expert installation in your home by an Independent Network installer. And because all our members are dedicated to ensuring that your VEKA products are tailor-made and fitted to only the highest standards, we support all Independent Network products and workmanship with a full 10-year insurance backed guarantee. Now that’s what you call complete peace-of-mind.
Visit our 'How we work' page to see exactly how our unbroken chain of quality works...
Over the years, Independent Network members have carried out hundreds of thousands of installations. Delighting customers with their excellent service, attention to detail, and industry-leading VEKA products.
On average, our members achieve a 98.6% customer satisfaction rating, compared to the industry’s average of just 83%. Which just goes to show, that if you’re looking for uPVC products and customer service that’s second-to-none, it’s well worth looking for installers that display the Independent Network logo!
Only the best companies in the industry meet the criteria for Independent Network membership. Before joining us, installers need to demonstrate that they offer the highest levels of professionalism, value for money, customer satisfaction and expert advice. This means that when you choose a local uPVC installer who is a member of Independent Network, you can be sure that they will do a top-quality job. Making the Independent Network logo is a sure sign of quality and trust.