We’re proud as punch of of our Independent Network installers, who on average, achieve around a 98.6% customer satisfaction rating. When you compare this to the industry’s average of just 83%, you can see that our customers are far happier than the norm!
But don’t take our word for it, here are some testimonials and reviews from Independent Network customers across the length and breadth of the UK.
We have used Andy a couple of times now. First he put a glass conservatory roof on for us, then he replaced our windows. Both times he has been professional , reliable, friendly and trustworthy, we had a family bereavement and had to leave him to it a couple of days. I would highly recommend him .
north-lincolnshire
Windows and door look great. Very good quality windows and doors.Work completed when I was told it would be, very clean tidy work and old windows and door taken away. I would reccommend Home Designs , also reasonable priced. I'm a very happy customer, many thanks.
lisburn-and-castlereagh
Delivered a first rate installation and showed an outstanding committment to customer service and satisfaction. Company deserves the highest recommendation.
dartford
The company had to send out a repair team as the door had settled and was catching at the base also causing the locking mechanism to be stiff. It has now been repaired and the installation is excellent.
They were amazing - absolutely. The weather that day was awful, my garden was described as glastonbury and the work was carried out efficiently and with very little disturbance or any mess and in a day.
Failed on 2 dates to turn up which cost me money on lost earnings due to having to be at home ,when they did turn up threatened not to do install until complete bill paid in full not a very understanding company ,bordering on arrogance
It was a case of a typical old fashioned british company"". The quality site staff carried the office function which was not focussed except for invoices.""
Communication between the sales representative, surveyor and purchasing person was not good. This lead to wrong items being delivered for installation and multiple visits to finish the job off. I believe their supplier also made mistakes.
I cannot see how such a first class service could possibly be improved. I could not be happier with the windows as well as the excellent service & efficiency of all staff from start to finish.
After the door was installed we noticed following morning the letter box was not in centre. It was approximatley 2.5 inches out. Very disappointing the fact it managed to pass through their inspection unnoticed. The above date is 2nd installation. -
Efficient, clean, tidy. Work team polite and helpful. I would recommend Goliath to everyone!
Great service, window and door fitted and fitters were polite and efficient.Have used this company before and returned as they provide good service..More work planned for the new year.
sevenoaks
