uPVC window interior view

Customer Reviews

We’re proud as punch of of our Independent Network installers, who on average, achieve around a 98.6% customer satisfaction rating. When you compare this to the industry’s average of just 83%, you can see that our customers are far happier than the norm!

But don’t take our word for it, here are some testimonials and reviews from Independent Network customers across the length and breadth of the UK.

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Norscot Joinery Ltd.

Alness

The installer replaced two doors and eight windows and their facings in the property on schedule and budget. The fitters always arrived on time, completed the work to a high standard and left the house clean and tidy before the end of each day. When two window panes cracked in transit, the installer quickly arranged for them to be replaced along with a section of beading which arrived scratched.

Ilene Geddes
Norscot Joinery Ltd.

Wick

New front door efficiently installed. Was done to schedule & budget. No problems & job well done.

Mrs Ruth Swanson
Norscot Joinery Ltd.

Strathcarron

Six windows and one door were fitted. Because of a mix-up over one window, it had to be replaced and the work extended over more weeks. To my non-tradesman's eye the work was carried out thoroughly, including adapting to circumstances (e.g. edging to fit slates) and removing worn-out parts of the original fittings. The tradesmen working on the job were personable and capable.

Mr Farquhar Maclennan
Norscot Joinery Ltd.

Inverness

I got a new front door, a replacement panel for the back door, and all the windows replaced. The guy who came to do it (I can't remember his name for certain) was polite and friendly and let me know what he planned to get done when. I get anxious when there are others, so having a stranger in the house was daunting for me, but it was okay. Work was done faster than expected and in budget.

Ms Heather Williams
Norscot Joinery Ltd.

Dingwall

REPLACED WOODEN WINDOWS AND DOORS WITH 12 UPVC WINDOWS, 1 UPVC FRENCH DOORS , 2 COMPOSITE UPVC DOORS REAR DOOR AND FRONT DOOR WITH SURROUNDS . THE FITTERS WERE EXCELLENT AND ADVISED ON ANY QUESTIONS I HAD , THEY WERE VERY HELPFUL, COMMUNICATION WAS VERY GOOD AND ANY PROBLEMS WERE RECTIFIED QUICKLY

Mr & Mrs S Mohammed
Norscot Joinery Ltd.

Halkirk

Excellent quality for the 4 UPVC doors and 12 UPVC windows supplied and fitted. Excellent service prior to fitment, excellent fitment by the fitters who were very efficient and very tidy. One DG unit inner pain cracked during fitment, replaced shortly after.

Mr Craig Mackay
Norscot Joinery Ltd.

Carrbridge

Norscot built, delivered and installed all my windows and doors to the expected quality, budget and timeline. Delighted. At all stages of the process I found the Norscot team to be honest, considerate and effective.

Mr Alan Mcneilage
Norscot Joinery Ltd.

Achnasheen

3 windows and 1 door were installed on the date agreed and completed on time and to a high standard. There were no issues to report.

Mr & Mrs D Freeman
Norscot Joinery Ltd.

Wick

Installers were friendly and efficient and tidied up before they left after installing 5 triple glazed windows

Mr J Bogle
Norscot Joinery Ltd.

Inverness

We have had lots of work carried out on our house recently from different contractors with mixed results of satisfaction, I was pleasantly surprised at the friendly professional hassle free installation of our windows and patio doors, we are more than happy with the service and product Norscot joinery ltd provided and would absolutely recommend to anyone wanting quality windows and doors .

Mrs Tracey MacLeod
Norscot Joinery Ltd.

Berriedale

Got 5 windows installed, they did take quite a bit longer than the 12 week estimate we were given but we were kept up to date, the guys who installed the windows were lovely, they did a great job and left the house tidy at the end of each day.

Ms P Hampton
Norscot Joinery Ltd.

Inverness

Really great service and attention to detail in the fitting of my replacement uPVC windows, thank you.

Mr Oliver Pirie