uPVC window interior view

Customer Reviews

We’re proud as punch of of our Independent Network installers, who on average, achieve around a 98.6% customer satisfaction rating. When you compare this to the industry’s average of just 83%, you can see that our customers are far happier than the norm!

But don’t take our word for it, here are some testimonials and reviews from Independent Network customers across the length and breadth of the UK.

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Norscot Joinery Ltd.

Fitted 8 windows in the house. Turned up when they said they would, completed within the week. Chris was very courteous and communicative with what he and the team were doing and always left the house tidy. Some pieces had some damage and these were replaced for good before we even knew about it. The team at the Norscot office gave a great first impression and have continued to excel.

Mr A Cuthbert

Thurso

Norscot Joinery Ltd.

Norscot joiners have done a job with great workmanship, products and the completed doors and windows look amazing and left the work areas clean

Mr M Macdonald

Thurso

Norscot Joinery Ltd.

Contractor carried out work to agreed schedule. Very professional neat and tidy. Craft men were very tidy and professional taking care when inside house. Engineer carried out mid indtallstion inspection and discussed installation with myself. Very good and competent local contractor

Mr R Manson

Thurso

Norscot Joinery Ltd.

Four windows and large patio doors On schedule Friendly and professional. Good listeners and understanding. Very helpful and ongoing dialogue and interactions. Any small issues resolved.

Mr I McLay

Golspie

Norscot Joinery Ltd.

Seven windows installed, all to agreed budget and schedule. Very helpful during installation. Only problem was the order of window installation. The upstairs dormer window was to be taken out first to allow the roofer who was on standby to fit new lead flashing. This was not communicated to the installer according to him.

Mr B Crawford

Inverness

Norscot Joinery Ltd.

Installation of new door, it was done timely and at agreed price, very helpful staff and fitters

Mr & Mrs P Kernaghan

Fort William

Norscot Joinery Ltd.

Communication with the installer/ young lad was great, always polite , courteous & tidy , nothing was to much a bother, issues that was incurred was sorted without a problem. Installer had great communication & guidance for the lad that was learning the trade, both a credit to the company .

Mr & Mrs L Robertson

Inverness

Norscot Joinery Ltd.

Efficient installation of 14 double glazed windows and rear door . All seem to be of the highest quality . Subsequent problems were resolved quickly and to our full satisfaction. Very happy to recommend Norscot to others .thank you

Mr & Mrs J Cockerill

Carrbridge

Norscot Joinery Ltd.

Have always been completely satisfied with the work and product and the price. They keep you informed and if a future problem occurs they are usually visit the same day or next.

Mr D Taylor

Thurso

Norscot Joinery Ltd.

The work was undertaken to an exceptionally high standard. James, our joiner, was fantastic, with impeccable attention to detail. We are absolutely delighted and would highly recommend this company.

Dr C Oliphant

Cromarty

Norscot Joinery Ltd.

Full replacement of all windows within the home done to agreed date and timescale. Very informative and helpful throughout the process.

Ms S Milsum

Inverness

Norscot Joinery Ltd.

I had a front door, new windows and guttering installed. The work exceeded my expectation. The finish was very high quality. I was delighted with work. The communication with the salesman and subsequently with the admin office was friendly and I was treated as a valued customer

Mrs A Ross

Wick

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