We’re proud as punch of of our Independent Network installers, who on average, achieve around a 98.6% customer satisfaction rating. When you compare this to the industry’s average of just 83%, you can see that our customers are far happier than the norm!
But don’t take our word for it, here are some testimonials and reviews from Independent Network customers across the length and breadth of the UK.
Norscot were a pleasure to deal with throughout, from the initial conversation, through meeting them, having the site measured, and the installation. I am very happy to recommend them to other homeowners. The door is gorgeous, and another contractor on the site just told me he liked it so much he spent a few minutes just opening it and closing it yesterday! We are very pleased.
Wick
This was the first of three orders placed with Norscot Joinery Ltd. Prior to placing my orders I did shop around. Having previously worked in the window industry myself in sales, then survey and finally management I knew what to look for in a product and company. I compared Norscot with another local company, a regional company and a nation. Norscot was the only one who ticked all the boxes for me
Inverness
Full set of windows and doors installed in a remote highlands location in 3 days. Very impressed with the finish and service.
Kyle
The work was to fit a front and back door, the was completed to a high standard and the fitter was both courteous and conscientious. Due to the age of our property the fitting was not as straight forward as was anticipated but the fitter persevered and all is well that ends well. There had been a mix up with the cat flap that was fitted with but this was rectified without any fuss. Satisfied.
Inverness
New door and replacement double glazed unit. Work carried out promptly and professionally. Current small issue with mark on the door glass which is under investigation.
Lybster
From beginning to end of the job, eacah part was carried oout professionally and competently to my satisfaction.
Wick
Removed existing patio doors (Nordan) and replaced with new pvc ones. Everything was straightforward, from Iain Sutherland coming out to measure to the fitter doing the job on the day.
Nairn
My window was installed on the day agreed. It was completed exactly as agreed on schedule and and cost. I found the man who did the work very helpful and friendly. As I have dealt with this firm before I am always happy with their service both at the time and after if required.
Thurso
The team installed six UPVC windows matching the existing style due to living in a block of flats. One of the windows was too short, so had to be replaced which was manufactured and delivered/installed the next day, The team answered all questions thoughtfully. Works were completed on schedule and I feel the whole experience has been good value for money and would not hesitate to recommend.
Thurso
Installation of 3 section lounge window, bedroom window, bathroom window and rear door, completed in a timely and professional manner and as per quotation. Communications were excellent and we were updated as to progress with construction and planned installation. Left area tidy at end of each day. Unfortunately damaged an electrical socket, but arranged repair via a sub-contractor; Now complete
Halkirk
I had two windows and a door installed at my property. The lead in time for delivery and installation was a bit of a concern but it worked out in the end. Costs were as agreed. Quick and efficient installation. The door required a couple of return visits to adjust the fit. This was done quickly and effectively.
Inverness
Norscot fitted our new Back Door on time as promised. The fitter was very polite and tidy doing his work which was completed to budget. we are very satisfied with this company'
Thurso
