Knowledge hub

Does the member or homeowner need to apply separately for Deposit Protection?

No additional paperwork is required to activate Deposit Protection. Protection is automatically applied when the installation is registered correctly.

The Deposit Protection documentation issued acts as:

  • Confirmation of registration
  • A receipt record between installer and customer

Members must ensure contract documentation is clear and accurate.

The Independent Network Process

How does it work?

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  • Deposit and Stage Payment Protection