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What if my registration details are incorrect?

If there is incorrect information on your Insurance Backed Guarantee registration, please contact your installer directly. Your installer is responsible for providing the registration details and will be able to review the information and make any necessary amendments.

Please note: Independent Network does not have access to your contract or order documentation and relies on the information submitted by its members. For this reason, any changes to names, addresses, postcodes, installation dates, or other contract-related details must be verified and updated by the installer.

Once the installer has submitted the corrected information, we will be able to update our records accordingly. If you are unable to contact your installer, please let us know and we will advise on any alternative options that may be available.

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