Which? Approved Service

Use a local installer you can trust

It's important, now more than ever, to rely on those you can trust

Things have changed…. What we once thought was a stable and secure may well have given way under the COVID-19 pandemic impact and during this tough and uncertain time and it’s important now more than ever to rely on those you can trust.

Here at Independent Network we’re made up of a group of trusted local installers. All of our member companies have been thoroughly vetted by not only ourselves but by Which? Trusted Traders too, and we all know what the Which? badge of approval means! If potential members don’t meet the strict requirements, they simply can’t become part of our Independent Network; this means that we only have the very best companies as part of our membership.

We pride ourselves upon being a national organisation made up of local installers who have local knowledge and expertise in their own area. They’re not your man in a van rogue trader, or freelance fitters who are drafted in by the well-known double glazing brands once they’ve got a signed contract… NO, our Independent Network are trusted, friendly installers that have a passion for transforming your dreams into reality - AND as they are building their business brand in their towns; it’s important to them that they do their very best.

Safety in the home

We’ve lived in fear of the virus for many months now and many of us haven’t left our homes or allowed anyone to enter from another household. It’s going to be hard to trust a stranger to undertake work in and around your home which why we want to reassure you that our installers are taking all the necessary precautions to keep both themselves and their homeowners safe. We’ve been in constant communication with our members and they’ve put many new measures in place to give you complete peace of mind:

  • Extensive PPE
  • Virtual quotes
  • Regular handwashing procedures
  • Gloves to be worn
  • Masks to be worn

Each installer business is unique and will have different procedures in place so please get in touch with them directly if you wish to discuss this further.

Independent Network – Trust Guaranteed

10 Year insurance Backed Guarantee

Many national companies have gone into administration and many more are in serious trouble. Which is another reason why you should shop local… not just for groceries and clothes but for home improvement products too. Every one of our local installers provide all Homeowners with a 10-year Insurance Backed Guarantee which means if your installation business seizes to trade, we cover the costs of the work so you have ultimate peace of mind when you choose Independent Network.

Deposit Protection

To help you trust us even further, we also provide deposit protection. This means that if your installation business seizes to trade after you’ve paid your deposit, Independent Network will place your order with another local Member or refund the deposit if we are unable to continue with the sale. We do this because we trust our installers and we’re that confident that you won’t come across any problems or even need to activate your guarantee. Each one of our Which? Trusted Traders approved installers goes through a rigorous vetting process to become part of our membership and after 24 years of trading it’s something that we pride ourselves upon.

You may be thinking… ‘lots home improvement companies offer Insurance Backed Guarantees so why’s yours any different?’ What you need to remember is that not all guarantees are the same and when you’re making your decision to purchase you need read the small print and assess which one is right for you.

We’re here to help you protect your finances during these uncertain times because we know how important home is, now more than ever. We want to help build your fortresses and enhance your safe place.

Choose one of our expert, local installers who are trusted by 350,000 other happy customers.

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Design your windows, doors or conservatory from start to finish or discover inspirational ideas that transform your home with Independent Network